Privacy Policy

Who We Are

EVARILO LTD (company number 17427277), with its registered office at Office 15774, Initial Business Centre, Unit 7 Wilson Business Park, Manchester, M40 8WN, United Kingdom ("EVARILO", "we", "us" or "our"), operates the website https://evarilo.com (the "Website"). This Privacy Policy explains what personal information we collect, why we collect it, how we use and share it, and the rights you have in relation to your information.

Information We Collect

  • Information you provide to us: your name, email address, phone number, billing and shipping address, order details, payment information, and any messages you send us (for example, customer service inquiries).
  • Information collected automatically: device type, browser type, IP address, pages you visit, referring website, approximate location, and information collected through cookies and similar technologies (see our Cookie Policy).
  • Information from third parties: order and payment confirmations from payment providers, delivery updates from shipping carriers, and analytics or advertising data from platforms such as Google and Meta.

How We Use Your Information

  • To process, fulfil and deliver your orders, including payment processing, fraud prevention and shipping;
  • To provide customer service and respond to your inquiries;
  • To send you order updates and administrative messages;
  • With your consent, to send you marketing communications and to show you relevant advertising on platforms such as Google and Meta;
  • To analyse how our Website is used and to improve our products, services and Website;
  • To comply with legal obligations, protect our legal rights, and prevent fraud or misuse.

Legal Bases (GDPR / UK GDPR)

Where the GDPR or UK GDPR applies, we process personal information on the following legal bases:
  • Performance of a contract: to fulfil your orders and provide the services you request;
  • Legitimate interests: to prevent fraud, analyse Website usage and improve our services;
  • Consent: for marketing communications and non-essential cookies, which you may withdraw at any time;
  • Legal obligation: to keep records required by law (for example, tax and accounting records).

How We Share Your Information

We share personal information only with service providers that need it to operate our business, including:
  • Payment providers available at checkout — to process payments;
  • Shipping carriers — to deliver your orders;
  • IT and analytics providers (for example, Google Analytics) — to operate our Website and understand how it is used;
  • Advertising platforms (for example, Google and Meta) — to show and measure advertising, where you have consented.
We do not sell your personal information. We may also disclose personal information where required by law, to protect the rights, property or safety of our customers, our company or others, or in connection with a merger, sale or other business transfer.

International Transfers

Your personal information may be transferred to and processed in countries other than your country of residence, including the United Kingdom, the United States and other countries where our service providers are located. Where such transfers are subject to data protection laws, we rely on appropriate safeguards, such as the European Commission's or the UK's Standard Contractual Clauses, to protect your information.

Cookies and Advertising

We use cookies and similar technologies to operate our Website, analyse usage and, with your consent, deliver advertising. Our advertising partners, including Google and Meta, may use cookies or pixels to show you ads based on your visits to our Website and to measure campaign performance. You can manage your preferences through the cookie banner on our Website, in our Cookie Policy, or through Google Ads Settings and Meta ad preferences.

Marketing Communications

If you have consented to receive marketing emails, you can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us. Opting out of marketing communications will not affect order-related messages, such as order confirmations and shipping updates.

Your Privacy Rights

Depending on where you live, you may have the following rights regarding your personal information:
  • Right of access: request a copy of the personal information we hold about you;
  • Right to rectification: ask us to correct inaccurate or incomplete information;
  • Right to erasure: ask us to delete your personal information;
  • Right to restriction and objection: ask us to restrict or stop certain processing, including processing for direct marketing;
  • Right to data portability: receive your information in a structured, machine-readable format;
  • Right to withdraw consent: where processing is based on consent;
  • Right to opt out of the "sale" or "sharing" of personal information (including for cross-context behavioral advertising) — see "Your Privacy Choices";
  • Right to non-discrimination: we will not discriminate against you for exercising your rights.
To exercise any of these rights, contact us at hello@evarilo.com . We may need to verify your identity before processing your request. You also have the right to lodge a complaint with your local data protection authority — in the UK, the Information Commissioner's Office (ico.org.uk).

Data Retention

We keep personal information only for as long as necessary for the purposes described in this Privacy Policy, including any legal, accounting or reporting requirements (for example, keeping order records for tax purposes), after which it is deleted or anonymised.

Security

We use reasonable technical and organisational measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our Website is not directed at children under 16 (or under 13 in the United States), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites; please review their privacy policies before providing any information.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a new "Last updated" date. If we make material changes, we will take reasonable steps to notify you.

Contact Us

EVARILO LTD
Address: Office 15774, Initial Business Centre, Unit 7 Wilson Business Park, Manchester, M40 8WN, United Kingdom. 
Email: hello@evarilo.com.

Tel: +1 (971) 430 5994